Legal

    Privacy Policy

    Last updated: August 2026

    This policy applies to visitors of primeguardia.com, trial users of our public screening tools, and customers who use the PrimeGuardia API or dashboard. It explains what we collect, why we process it, how long we retain it, and the rights available to individuals in the European Economic Area, the United Kingdom, and other jurisdictions where we operate.

    1. Information We Collect

    PrimeGuardia collects information you provide directly to us, such as when you create an account, use our sanctions screening API, or contact us for support.

    Account Information: Name, email address, company information, and API usage data.

    Screening Data: Information submitted for sanctions screening, including names, addresses, and other identifying information.

    Usage Data: API calls, response times, and service utilization metrics.

    2. Cookies & Similar Technologies

    We use cookies and similar storage (such as local storage) to run primeguardia.com, keep your account secure, and understand how the product is used so we can improve it. We do not use cookies for advertising or sell cookie data to ad networks.

    Essential cookies (required for the service to work):

    • Sign-in & session: Supabase authentication tokens so you can log in and stay signed in to the dashboard.
    • Security: Session and device signals that help protect accounts, including multi-account abuse detection.

    Functional cookies (preferences, not marketing):

    • UI preferences: For example, sidebar layout state in the dashboard.
    • Language: Your selected site language, where stored locally.

    Analytics cookies (only with your consent via our cookie banner):

    • Aggregated usage metrics (pages visited, feature usage, errors) via PostHog to improve reliability and UX.
    • Anonymized session recordings via PostHog (inputs masked; no ad profiling) to see where users struggle in the product.

    No ad tracking: We do not deploy third-party advertising pixels, retargeting cookies, or cross-site ad profiling on primeguardia.com.

    You can accept analytics cookies via the banner on first visit. Essential cookies cannot be switched off while using sign-in. You can clear cookies anytime in your browser settings; you may need to sign in again afterward.

    3. How We Use Your Information

    We use the information we collect to:

    • Provide and maintain our sanctions screening services
    • Process API requests and deliver screening results
    • Improve our services and develop new features
    • Communicate with you about your account and services
    • Ensure compliance with legal and regulatory requirements
    • Protect against fraud and security threats

    4. Data Security

    PrimeGuardia implements industry-standard security measures to protect your data:

    • End-to-end encryption for all data transmission
    • Secure data centers with physical and digital security
    • Regular security audits and penetration testing
    • Access controls and authentication protocols
    • Data backup and disaster recovery procedures

    5. Data Retention

    We retain your data only as long as necessary to provide our services and comply with legal obligations:

    • Account data: Retained while your account is active
    • Screening data: Retained for compliance and audit purposes
    • Usage logs: Retained for security and service improvement
    • Legal requirements: Data may be retained longer if required by law

    6. Your Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate information
    • Request deletion of your data
    • Object to processing of your data
    • Data portability
    • Withdraw consent where applicable

    7. Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us:

    Email: privacy@primeguardia.com

    Address: PrimeGuardia, 123 Security Street, Compliance City, CC 12345

    Phone: +1 (555) 123-4567