Legal
Terms of Service
Last updated: January 2025
These terms form the contract between your organisation and PrimeGuardia when you access our website, create an account, or call our screening API. Please read them together with our Privacy Policy and any order form or data processing terms that apply to your subscription tier.
1. Acceptance of Terms
By accessing and using PrimeGuardia's sanctions screening API and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all users of our services, including individuals, businesses, and organizations that access our API.
2. Service Description
PrimeGuardia provides sanctions screening services through our API, including:
- Real-time sanctions list monitoring
- PEP (Politically Exposed Persons) screening
- Regulatory compliance checks
- AI-powered fuzzy matching
- Global sanctions database access
- Compliance reporting and analytics
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Use the services only for lawful purposes
- Comply with all applicable laws and regulations
- Maintain the security of your account credentials
- Not attempt to reverse engineer or hack our systems
- Respect rate limits and usage guidelines
- Report any security vulnerabilities immediately
4. API Usage and Limits
Our API is subject to usage limits and fair use policies:
- Rate limits apply based on your subscription tier
- Excessive usage may result in temporary restrictions
- API keys must be kept secure and confidential
- Sharing API keys is prohibited
- We reserve the right to modify limits with notice
5. Data and Privacy
Your privacy is important to us. Our data practices are governed by our Privacy Policy:
- We process data in accordance with applicable privacy laws
- Screening data is encrypted and securely stored
- We do not sell or share your data with third parties
- You retain ownership of your screening data
- Data retention follows our Privacy Policy
6. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access:
- We target 99.9% uptime for our API services
- Scheduled maintenance will be announced in advance
- Emergency maintenance may occur without notice
- We are not liable for service interruptions
- Backup systems are in place for critical services
7. Payment and Billing
Payment terms for our services:
- Fees are charged based on your subscription plan
- Payments are due monthly or annually as agreed
- Late payments may result in service suspension
- Refunds are provided according to our refund policy
- Price changes will be communicated 30 days in advance
8. Limitation of Liability
PrimeGuardia's liability is limited as follows:
- We provide screening results but do not guarantee 100% accuracy or completeness
- Sanctions lists are constantly updated and may have processing delays
- Users are responsible for their compliance decisions and due diligence
- We are not liable for missed entities or compliance failures
- Our liability is limited to the amount paid for services
- We are not liable for indirect or consequential damages
- Force majeure events are excluded from liability
9. Termination
Either party may terminate this agreement:
- With 30 days written notice
- Immediately for material breach
- Upon non-payment of fees
- For violation of these terms
- Data will be retained according to our Privacy Policy
10. Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@primeguardia.com
Address: PrimeGuardia, 123 Security Street, Compliance City, CC 12345
Phone: +1 (555) 123-4567
